How HomeServ Works

Whether you need a service or want to provide one, HomeServ makes it simple, transparent, and secure.

For Homeowners

Book a Service in 3 Steps

1

Choose Your Service

Browse our categories — cleaning, plumbing, electrical, gardening — and pick the service that matches your needs. Each listing includes pricing, what is covered, and estimated duration.

2

Purchase a Voucher

Add the voucher to your cart and check out securely. Your voucher locks in the price — no hidden fees, no surge pricing. Payment is processed through our secure platform.

3

Book Your Professional

Choose from vetted, insured providers in your area. View their ratings, read reviews, and schedule at a time that works for you. Then sit back and let the pros handle it.

For Service Providers

Start Earning in 3 Steps

1

Apply & Get Verified

Submit your application with your credentials, experience, and service area. Our team reviews applications within 48 hours and verifies your background and insurance.

2

Receive Job Requests

When homeowners in your area purchase a voucher for your service type, you will receive a notification. Review the details and accept jobs that fit your schedule.

3

Complete & Get Paid

Do what you do best. After completing the service, the homeowner confirms satisfaction and your payment is released within 24 hours. Build your reputation with reviews.

Frequently Asked Questions

Everything you need to know about using HomeServ.

A service voucher is a pre-paid credit for a specific home service. When you purchase a voucher, you lock in the price and can schedule the service at your convenience. Think of it like a gift card for home maintenance.

Every provider goes through a comprehensive verification process including background checks, insurance verification, license validation, and reference checks. We also monitor ongoing customer reviews and satisfaction ratings.

HomeServ offers a 100% satisfaction guarantee. If you are not happy with the service, contact us within 48 hours and we will either send another provider at no extra cost or issue a full refund.

Service vouchers are valid for 12 months from the date of purchase. You can schedule your service any time within that period, subject to provider availability in your area.

Yes. You can reschedule up to 24 hours before your appointment at no charge. Cancellations more than 48 hours in advance receive a full refund. Late cancellations may be subject to a small fee.

Providers receive payment within 24 hours of service completion confirmation. Payments are processed through our secure platform — no invoicing required. Providers can track all their earnings in their dashboard.

Still Have Questions?

Our team is here to help. Reach out any time.